Privacy Policy

DocxConvert ("we," "us," or "our") operates docxconvert.com (the "Service"). This Privacy Policy explains our policies regarding the collection, use, and disclosure of personal information when you use our Service. We are committed to protecting your privacy and ensuring your documents remain secure. By using DocxConvert, you agree to this policy.

DocxConvert offers two categories of tools with different processing models:

We recommend using browser-based tools for highly sensitive documents where maximum privacy is required. Server-processed tools are appropriate for standard business documents and provide higher formatting fidelity.

We collect minimal information necessary to operate and improve our Service:

• Usage Data: Browser type, pages visited, time and date of visit, and other diagnostic data collected through standard web analytics. This does not include any personal identification information or file contents.
• Contact Information: If you contact us through our contact form, we collect your name, email address, and message. Used solely to respond to your inquiry and not shared with third parties.
• Device Information: Device type, operating system, and browser information to help us optimize the Service for different platforms.

DocxConvert participates in the Google AdSense program and uses cookies to serve personalized advertisements. Google, as a third-party advertising vendor, uses cookies to serve ads based on your prior visits to our website and other websites.

You may opt out of personalized advertising by visiting Google Ads Settings.

• Essential Cookies: Required for basic site functionality, such as remembering your theme preference.
• Analytics Cookies: Help us understand how visitors interact with our site by collecting information anonymously.
• Advertising Cookies: Used by Google AdSense to serve relevant advertisements and track performance. These may track browsing activity across websites.

Our website is served over HTTPS, ensuring all communication between your browser and our servers is encrypted. We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Contact form submissions are retained for up to 12 months. Usage analytics data is aggregated and anonymized within 26 months. We do not sell, trade, or rent your personal information to others.

Your Rights

Depending on your location, you may have rights under applicable data protection laws, including:

• The right to access, update, or delete the personal information we hold about you.
• The right to rectification if your information is inaccurate or incomplete.
• The right to object to our processing of your personal data.
• The right to data portability — to request we transfer your data to another organization or directly to you.
• The right to withdraw consent at any time where we relied on consent to process your information.

To exercise any of these rights, contact us at support@docxconvert.com.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will take steps to remove that information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated "Last updated" date. We advise reviewing this policy periodically.

Questions? Contact us at support@docxconvert.com.